Here you can learn how to select, update, and cancel a payment plan. Also, find answers to the most common related questions.
What is the current Payment Plan payment schedule?
What is a Payment Plan?
Payment plans allow you to spread out the cost of your Forbidden Forest ticket over time, making them more manageable. Instead of paying the full amount upfront, you can pay in monthly instalments with only a down payment processed immediately at checkout.
How do I select a Payment Plan?
To select a payment plan at checkout:
- First, select the desired tickets on the Payment Plan event purchase page and proceed to checkout.
- Click the blue button offering a payment plan on the checkout page.
- Then, you will be taken to an agreement page where you can review the payment plan schedule, with instalment amounts, and read payment plan policies before finalising your purchase.
Can I change my instalment dates?
No, once enrolled in a payment plan, the instalment dates and amounts set at checkout can’t be changed or altered at a later date.
Can I cancel my Payment Plan?
While you can cancel your payment plan directly through your Tixr account, any payments you’ve already made are non-refundable (as stated in the purchase policy that was agreed to at checkout).
- Log into your Tixr account, click the menu icon with your initials in the upper right corner, then select Wallet.
- Find and select the desired event. Above the list of your tickets at the bottom of the page, you’ll see a box that says Payment Plan.
- Click the Payment Plan box and a pop-up will appear with your payment plan details. Scroll to the bottom and click the dropdown to update the payment method.
- Scroll to the bottom of the pop-up window and click Cancel Payment Plan. Once you submit the cancelation, you’ll receive a confirmation email from Tixr.
