DV MASTER LTD TERMS & CONDITIONS – FORBIDDEN HALLOWEEN. (“Event”).
TERMS AND CONDITIONS
GENERAL
These Terms and conditions (“T&Cs”) incorporate, and should be read together with, any vendor’s and/or agent’s terms or regulations, which you can obtain from the point of purchase from the official ticket agent. Your possession of this ticket constitutes your acceptance of these T&Cs.
“DV Master Ltd”, “Us”, “We”, “Our” means DV Master Ltd and/or its representatives, employees and subcontractors.
We reserve the right to implement restrictions/conditions before and during the Event to ensure it is safe. You must comply with any and all instructions given to you by Event staff and stewards and you may be evicted without a refund if you fail to comply.
We reserve the right to refuse admission or to remove any person from the site, without refund, for reasons of public safety (including for crowd surfing or moshing, or failure to comply with any measures put in place to combat the spread of Covid-19), any unacceptable behaviour likely to cause damage, nuisance or injury, or for any breach of these T&Cs.
You must not enter the site if you believe that you may have been infected with Covid-19 and/or you are displaying symptoms of Covid-19.
Tickets are for the Event and any billed Artists and attractions may be subject to change.
No trading or promotional activity is allowed within the site without Our prior written consent. Goods using unauthorised logos must be surrendered to Event staff.
By entering the site, you give your express consent to your actual/simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time, including CCTV, filming by the police or security staff and/or for marketing.
These T&Cs are subject to change from time to time in our sole discretion and We will notify you by posting the amended T&CS to the Event website.
We shall have no liability for any loss, injury, illness or damage to any person or property sustained at the Event however caused (including by Us and Our agents) in any circumstances. Any personal property brought to the Event is at your own risk.
By entering the event site the customer waives any rights or claims against DV Master Ltd in the event of any accident or injury sustained whilst within the event ground
Event opening times are subject to change and DV Master Ltd reserves the right to change these.
These T&Cs are governed by English Law and any dispute arising out of or in connection with these T&Cs shall be subject to the exclusive jurisdiction of the English courts.
OPENING TIMES
Opening times are subject to change and at the discretion of DV Master Ltd.
Saturday 26th October – 14:00 (Last entry 19:00)
ENTRY
You must be 18+ to enter the Event.
Valid photographic ID is required upon entry to verify your E-Ticket and age. Suitable forms of valid photographic ID include your passport, driver’s licence and any photographic ID that carries the PASS logo. Photocopies are not acceptable.
There is no Re-Entry. If you leave the Event, you will not be permitted to enter again.
REFUNDS
All Tickets are strictly Non-Refundable.
Refunds are only considered if the Event is (i) cancelled in full and not rescheduled (if the Event is partially cancelled your refund will be a proportionate partial refund) or (ii) materially altered which is a change (other than a rescheduling) which, in Our opinion, makes the Event materially different to the Event that ticket purchasers, taken generally, could reasonably expect. The following are not deemed to be ‘material alterations’: changes to the Event line-up; adverse weather conditions; changes to individual artists, bands or band members; curtailment of the Event where the majority of the Event is performed; and delays to starting a performance or the Event or (iii) by special exception determined by DV Master Ltd in its sole discretion.
Refunds must be requested from the point of purchase, no later than three months after the Event.
Booking fees are non refundable.
Personal arrangements relating to the Event including, but not limited to, travel, subsistence and accommodation are at your own risk and We shall not be liable for any losses incurred from personal arrangements or wasted expenditure beyond the ticket refund.
AGE POLICY
All ticket holders must be 18+ by the time they enter the event. Tickets can be purchased at 17, if they will have turned 18 by the time they enter the event.
Valid photographic ID is required upon entry to verify your E-Ticket and age. Suitable forms of valid photographic ID include your passport, driver’s licence and any photographic ID that carries the PASS logo. Photocopies are not acceptable.
TICKETING
All E-Tickets have a unique barcode. Duplicate E-Tickets will be refused at the gate and you will not be able to gain entry to the event.
All E-Tickets are Non-Transferable and cannot be re-sold on the secondary market. Anyone found to be re-selling their ticket will get their tickets cancelled without refund and will be refused entry into the event.
Tickets purchased from unauthorised sources may be rendered invalid and admission refused.
Tickets must be valid, presented in full according to the authorised agents delivery methods and not altered or tampered with.
Tickets for this event have a unique barcode which will be scanned on entry and if found to be duplicated, either in error or for fraudulent gain, only the first instance of the ticket scanned will be admitted regardless of original ownership. Customers may be prosecuted if found to have deliberately duplicated and resold tickets for fraudulent gain.
If you have obtained this ticket in breach of these T&Cs and/or if you breach any of these T&Cs then your ticket shall be void, and all rights conferred on you or evidenced by such ticket shall be void. If you seek to gain entry to the Event using a void ticket then we reserve the right to refuse you entry or evict you from the Event and you may be liable to legal action for trespass. Void tickets are non-refundable.
Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of DV Master Ltd.
DV Master Ltd will not issue duplicates for lost or stolen tickets.
Tickets remain the property of DV Master Ltd until the Event closes.
FOR ANY TICKET ENQUIRIES, PLEASE CONTACT YOUR TICKET PROVIDER HERE: https://customerservice.paylogic.com/hc/en-us
BAG POLICY
For security reasons, all bags in the arena must be smaller than an A4 sized piece of paper (height: 30cm, width: 21cm, depth: 8cm). There is a limit to one bag per person permitted into the Arena.
SECURITY
DV Master Ltd reserves the right to evict customers without refund, and/or refuse admission where the Eviction Policy is breached. See Eviction Policy on their website.
Searching is a condition of entry and you may be searched anywhere on site at any time by security and detection dogs.
Without liability to you, We shall be entitled to confiscate any item(s) which may reasonably be considered to be a weapon (or used as a weapon) or which may cause danger, offence or disruption to any other person.
Any person suspected of carrying illegal items or carrying out illegal activity may be handed over to the Police, refused entry or evicted from the site without a refund.
DAMAGE/LOSSES
DV Master Ltd does not accept any liability for personal or property damages, losses (including surrendered items) or injuries sustained at this event. Attendance at this Event is at your own risk.
We may prosecute you if you cause damage to the site, the site infrastructure, or cause harm to any other person at the Event and/or site
FANCY DRESS
Fancy Dress is permitted however no full face coverings or fake weapons are allowed into the event.
BANNED ITEMS
Banned from event – Gas canisters, aerosols over 250ml, fireworks, flares, glass, illegal substances, drugs, ‘legal highs’ – this includes Nitrous Oxide and associated equipment including balloons, unidentified substances, new psychoactive substances (NPS), illegal items, laser equipment/pens, tabards/high viz jackets, motorcycle helmets, personal drones or professional recording equipment. If you need to bring specific food or drink or medication due to a pre-existing medical condition, please bring supporting medical evidence.
Anyone resisting the surrender of disallowed items or disregarding these conditions will face eviction*. Items that are surrendered or confiscated will not be returned.
FIRE AND SAFETY
Smoking is not permitted in enclosed public spaces or buildings. This includes e-cigs/vaping.
Excessive exposure to loud music may cause damage to your hearing.
Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.
The use of drones or similar equipment for any reason is prohibited on or near the Event without written permission from DV Master Ltd.
INFORMATION & NOTIFICATION – ALL DV Master LTD EVENTS
Access Facilities are available – please contact the venue on 0808 164 4616 (this is a free phone number for accessible seating only). Phone lines are open 9am until 6pm Monday to Saturday.
You can find more information on how we process your data in our Privacy Policy (which can be found at https://www.forbidden-forest.co.uk/privacy-policy/).
If any of these T&C’s are unclear, please contact info@forbidden-forest.co.uk.
All ticket holders agree to the T&Cs of the venue: https://tickets.motorpointarenanottingham.com/Content/motorpointarenanottingham/termsofsale.aspx
EVICTION POLICY
The venue has a strict eviction policy. Please refer to the venue T&Cs for more information about this.